References

1&1 Internet AG
“Netviewer has provided a clear increase in the value of our support. Both our customers and our company benefit equally from the fact that we can now respond to customer support requests even quicker and better than before.”

Advantage Focus Partnership
“Netviewer one2meet allows even those with little IT background to instantly demonstrate systems, host online meetings, help customers with an issue or deliver remote training sessions. We have had excellent feedback and consider one2meet a proven product which we anticipate more partners will adopt.”

Bayer Medical Science Deutschland
“A global player like Bayer needs all-round talents who can prove their abilities in a variety of areas. This applies not just to employees, but to IT solutions as well. A prime example is Netviewer, which is significantly contributing to the success of two of the company’s branches. At Bayer CropScience Deutschland GmbH, Netviewer software is used as a basis for support. At Bayer MaterialScience Customer Services GmbH, Netviewer is most frequently used in customer support and training.”

Behr Industry
“Previously, it took a couple of weeks to get things approved. Now, one session is often enough. We no longer need to painstakingly consolidate multiple documents and everyone can see what we are talking about at a glance.”

BMW AG
“Time is a critical factor in production. When support is needed, Netviewer is ready within seconds: globally, securely, and reliably – straight through firewalls.”

Computer Service AB
"We use Netviewer for support and project meetings with our customers. The products are very easy to use both for us and our customers, they enable us to deliver high quality service while saving time and travel costs. One major advantage with Netviewer is that our customers can use it without installing any software or modifying their firewall policy."

DIAMO AB
"It makes the job go faster and easier. It's an outstanding tool which the customers really take great value in. The customers can follow precisely what we are doing, which educates them as well."

Midpoint
Midpoint hjälper företag att arbeta smartare, säkrare och mer mobilt genom att erbjuda avancerade e-posttjänster.

Nemetschek AG
“We process more than 1000 hotline queries per week. Netviewer has put us in a position to answer customer queries much faster and with much less effort.”

Quadriga AB
Quadriga har tecknat avtal med NetViewer som innebär att supporten nu kan använda NetViewers unika remote-program. Det betyder att supportteknikerna via internet kan lösa dina problem direkt i din datorn. NetViewer är ett program som gör det möjligt att distansarbeta.

Sabre Travel Network
“With Netviewer, we can offer fast help to the travel agents which increases customer satisfaction and also reduces the costs of the service centre helpdesk.”

SAP
"Netviewer is the ideal tool for easily and intuitively augmenting how we communicate with our customers.”

Siemens
“Our staff are very enthusiastic about Netviewer. Everyone is scrambling to get licences.”

SignUp Software AB
"Vi använder Netviewer för att presentera våra systemlösningar on-line för våra prospekt sedan ett år tillbaka. Vi är mycket nöjda med dess funktionalitet och enkelhet. Med de lösningar vi testat tidigare så har det jämt varit problem för våra användare att koppla upp sig, mestadels beroende på en hög säkerhets policy hos slutanvändaren. Med Netviewer fungerar det utmärkt varje gång."

sustainworld.com
“Primarily we use Netviewer as it makes good business sense for us, over just the last three months we have saved a huge amount of otherwise unproductive travel time. In addition to that direct benefit, Netviewer helps us ‘walk the talk’ from an environmental point of view - we advise on sustainable construction and being able to minimise our own carbon footprint in such a cost effective way is a strong plus.”